Faq Consonet.info

What is Consonet.info?

What services does Consonet.info offer?

I have a Consonet.info debit on my bank statement, why?

How do I terminate, stop or cancel a Consonet.info subscription?

I do not remember having subscribed to Consonet.info.

I did not receive an email from Consonet.info about a subscription, why?

Where can I find information about the offer to which I have subscribed?

To find out which offer matches your subscription, simply log in to your customer interface using the email address you used when you purchased it and the password that was assigned to you. On the page "Your access" you will find all the details of your subscription and the site which you have subscribed to.

Where can I find information about my subscription and my Consonet.info payment history?

I have several Consonet.info debits on my bank statement, why?

I think someone used my credit card without my knowledge with Consonet.info, what should I do?

What are the conditions for obtaining a refund?

How long is the delay before the refund is processed and in my account?

I forgot the email address used during the subscription, what should I do?

I can not remember my password, how do I recover it?

I can not remember the site I signed up for, what should I do?

I can no longer access the site for which I have a paid subscription to, what should I do?

My payment by credit card has been refused, why?

Are payments on Consonet.info secure?

What is a CVV code and where can I find it?

Where can I view the Terms and Conditions?

Can not find the answer to your question?

Contact our Customer Service.